load balancing VMware Workspace One Access (old Name VMware Identity manager ) with KEMP load balancer

to configure KEMP load balancer for VMware Workspace One Access (old Name VMware Identity manager vIDM)):

  1. You need the below certificates :
    1. KEMP Load balancer Root Certificate (if you configured Kemp to use your Public certificate as Wild card it will be your root certificate of the public certificate )
    2. All the Intermediate Certificate
    3. VMware Workspace One Access root certificate (you can get it from appliance Configuration, Install SSL Certificate )
    4. Be sure to have it in PEM format

in my case im using vIDM self-sign certificate and in vIDM ,be sure to import the KEMP load balancer root certificate under trusted CA, however you can use certificate  generated from your local CA but  you need to generate CSR file from vIDM then generate certificate and install it with the full chain in vIDM prior these step )

  • Import all of the above certificates :
    • under “Certificate and Security”   Intermediate Certificates
    • import all of the above certificates
  • Configure Virtual Servers

The following are the steps involved and the recommended settings to configure the VMware Identity Manager Virtual

1. In the main menu of the LoadMaster Web User Interface (WUI), go to Virtual Services > Add New.

2. Type a valid Virtual Address.

3. Type 443 as the Port.

4. Enter a recognizable Service Name, such as VMware Identity Mgr.

5. Click Add this Virtual Service.

6. Configure the settings as recommended in the following table:

Section Option Value Comments
SSL Properties SSL Acceleration Enabled  
  Reencrypt Enabled  
  Supported Protocols TLS1.0; TLS1.1; TLS1.2; TLS1.3 While this workload may not support TLS1.3 yet, Kemp recommend enabling it for future proofing.
  Cipher Set Best Practices  
Standard Options Persistence Mode Active Cookie  
  Timeout 1 Hour  
  Cookie name JSESSIONID  
  Scheduling Method least connection  
Advanced Properties Add a Port 80 redirector VS https://%h%s Click the Add HTTP Redirector button. This automatically creates a redirect on port 80.
Real Servers URL /  
  HTTP Method GET  
  Real Server Check Method   ICMP  

7. Add the Real Servers:

a) Expand the Real Servers section.

b) Click Add New.

c) Type the address of the relevant Real Server.

d) Type 443 as the Port.

e) Complete the other fields as required.

f) Click Add this Real Server then click OK to the pop-up message.

g) Repeat the steps above to add more Real Servers as needed, based on your environment.

Create a HTTPS – Connection Server HTTPS HTTP Redirect Virtual Service

Clicking the Add HTTP Redirector button automatically creates a port 80 redirect Virtual Service. This is optional, but the purpose of this Virtual Service is to redirect any clients who have connected using HTTP to the HTTPS Virtual Service. Kemp also recommends changing the Persistence Mode and Real Server Check Method to None.

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